Concerns About Your Age Estimate
Please understand that PhotoAge is purely for entertainment purposes. If you are unhappy about your age estimate, please understand that Percipo's Perception Engine is imperfect and makes mistakes. We will continue to improve the accuracy of the system.

Additionally, consider that with age comes wisdom. All humans grow older as time passes. It cannot be avoided. Simply embracing age and remembering to stop and smell the roses will keep you young at heart, which is really most important.

Your Privacy
At Percipo, we take your privacy very seriously. Your personal information is never transmitted to Percipo. When you log into your Facebook or Twitter account, your login and password is sent through a secure connection directly to the Facebook or Twitter servers. Percipo does not see or store your login information. For more information, please see the "Terms" tab in the info screen of the app on your iPhone.

No photos are stored on Percipo servers. They are immediately removed after processing.

Your Responsibilities
This app provides access to your friends Facebook photo albums and images on the web, allowing you to browse, re-post, tweet and email these images with ratings. As a user of this software, it is your responsibility to ensure that you have permission to re-post or distribute via email any images that you share.

For further support, please email us at photoagesupport@percipo.com.

Lighting
Evenly lit faces will measure more consistently. Extremely shadowed faces may produce incorrect results as there isn't enough information for the Perception Engine. Experiment with different lighting in your photos that can affect your result. Keep in mind that humans may respond similarly to the same changes in lighting!

Angle
The angle of your face in the photo may affect results. The Perception Engine best detects and measures faces that fall within approximately 20 degrees left or right, top or bottom from straight on and level. You may find interesting results based on the angle of your face. Try different but subtle angle adjustments and see what happens!

Speed
This app sends image data over the Internet for remote processing. The speed of your connection may affect the time it takes to process your results. While it is a very efficient process, you will get faster results on a Wi-Fi connection versus 3G or Edge.

Fine Print
Certain "doctored" photos, where the original face has been artificially stretched, bloated, pinched, morphed or otherwise deformed in an unnatural fashion, may trick the Percipo Perception Engine and result in a strange reading. You may also receive results in funny places like felt puppets, pets, pumpkins, sock puppets and even wood grain patterns. It is rare, but happens occasionally, that a face is detected from a random pattern. Do not be alarmed. Simply ignore it or try a different photo.

Posting Etiquette
This app is designed for entertainment purposes and its results should only be used for fun and taken lightly. Remember that looks are subjective and while the technology behind Percipo's Perception Engine is ground breaking, it is suggestive and not definitive. Percipo suggests that users maintain a positive approach when sharing measured photos of friends and other persons. Please be considerate of others when posting photos to your Facebook and Twitter accounts.

Welcome to the PhotoAge Support Page

 

   
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